Aug 23, 2010

Facebook | no help from State Farm

Facebook | no help from State Farm: "Cindy DeMik Arndt well..... here I am almost 11 months after being involved in a car accident where both myself and the other driver carry State Farm insurance. The other driver admitted negligence and was ticketed for the accident. Her side accepted full liability and called to advice seeking medical treatment if needed. So I did. After a month of taking a prescription that didn't help I seeked 4 mos of chiropractic treatment which was yielding results. State Farm has denied $1700 worth of diagnostic tests done. I tried to explain that a brain surgeon wouldn't go in w/out xrays but they simply stamp it denied and here I am with unpaid bills for an accident that wasn't at ALL my fault. Great customer service. I just wanted to warn any customers to beware. Their 'mission' that's claimed on this FB page is a joke. They are not there for you when you need them. I have carried SF for over 20 yrs, never needed to rely on them - and yet they won't own up to their responsibility."